Prioritization of Problems

Problems in the EE network are responded to based upon a prioritization scheme. Although most requests are processed in first come first serve order, an exception this rule can be made in the event of a major problem. These problems are addressed in the following order:

Operating Systems We Support

The EE department maintains a mixture of systems running various operating systems. If you are interested in purchasing a new system, please consult with us. We will gladly assist you with this, providing recommendations for both hardware and software. Currently, the system administrators for the EE department of Columbia University provide support for the following operating systems:

Data Backup and Recovery

All home directories, select project directories and the mail server are being backed up nightly. As an EE user, your home directory should be accessible from your local workstation, regardless of what operating system it is running. You home directory is a good place to store your essential data, as it is backed up to tape every night.

Please email for instructions on how to access your home directory from your workstation.